U .S. Coast Guard Commanding Officer Bradley Clare provided an update on the agency's Merchant Mariner Credential (MMC) program at the 2025 Passenger Vessel Association’s MariTrends conference.
Clare began his presentation highlighting the Coast Guard’s new credential launch in March 2024. The new MMC replaces the passport-style credential book and endorsement label. While existing passport-style credentials remain valid until their expiration, the Coast Guard has started phasing them out over the next five years. Clare described the aging printers required for producing the older credentials as “extremely expensive” before confirming they have been retired.
“We’re not going back to the passport-style book,” he said. “The new credential offers enhanced security features and durability, addressing previous issues like tearing in earlier versions.”
Clare highlighted several features of the updated MMC. Version 2.0, introduced in July 2024, includes a QR code unique to each mariner which allows operators to scan and access the mariner’s credential page on HOMEPORT. Clare noted this feature adds a layer of validation to help combat fraud. Clare also acknowledged mixed feedback from mariners, but stressed that the changes were driven by practical needs. The Coast Guard now requires training providers to submit course certificates electronically, which he noted as a measure designed to reduce fraud.
Clare spoke to another electric shift, that all fees must now be paid through Pay.gov, which eliminates the use of cash, checks, and money orders. This change reduces processing delays and errors, streamlining the payment process. Clare emphasized that this standardization helps improve efficiency across the board.
Additionally, mariners applying for an original credential no longer need to provide a notarized oath, as the mariner’s signature is now legally sufficient. In another notable change, gender-neutral titles for certain officer and ratings endorsements were introduced on January 17, 2025. For instance, “Able Seaman” is being replaced by “Able Seafarer.” Existing certificates do not need immediate updates, but the new terminology will be phased in over the next five years.
Clare spoke to the Coast Guard’s emphasis that incomplete applications are no longer held for additional documentation. Instead, applicants receive an email detailing the corrections required to complete their submission. This change has led to a 20% reduction in requests for additional information, which Clare said allows the Coast Guard to focus on processing complete applications more efficiently.
While the new system is still evolving, Clare expressed optimism about its potential. The Coast Guard is in the development phase of a new processing system that Clare said will further transform operations. Though it is a long-term project, Clare believes the system will improve efficiency and help combat fraud. “We’re developing a new processing system that will transform how things are done,” he said. “It’s a long-term project, but it’s going to improve efficiency and reduce fraud…These changes are about making things better for every mariner.”
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